Privacy Policy

This Privacy Policy explains what personal information MapleSure.ca collects, why, what we do with it, and the rights you have over it. It is written to comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL).

1. What we collect — and the principle behind it

Our principle is minimum collection: we collect only what you voluntarily give us, only when you choose to give it.

• Quote requests (voluntary): name, email, phone (optional), your selected city, and the estimate shown to you.
• Newsletter (voluntary): your email address.
• Calculator inputs: figures you type into our tools (vehicle price, driver age band, etc.) are processed in your own browser. Unless you submit a form, they are not transmitted to us.
• Technical data: standard server logs (IP address, browser type, pages requested) used for security and operation.

We do not collect government identifiers, financial account numbers, health information, or driver's licence numbers, and we will never ask for them.

2. Why we collect it (purposes)

• To deliver the quote referral you requested — by forwarding your submission to a licensed insurance brokerage so they can contact you;
• To send you the newsletter you subscribed to;
• To operate, secure, and improve the Site;
• To comply with legal obligations.

We identify our purposes at the point of collection and we do not use your information for new purposes without your consent.

3. Consent

We rely on your express consent, given when you submit a form or subscribe. You may withdraw consent at any time (subject to legal or contractual restrictions) by contacting us or using the unsubscribe link present in every email we send, as required by CASL. Withdrawal is processed without delay.

4. Disclosure — exactly who sees your information

• Licensed brokerage referral: when you submit a quote request, it is shared with a licensed Ontario insurance brokerage for the sole purpose of responding to your request. This is the disclosure the form exists to perform, and it is stated beside the form itself.
• Service providers: hosting and infrastructure providers that store data on our behalf under confidentiality obligations.
• Legal requirements: where disclosure is required by law, court order, or to protect against fraud or security threats.

We do not sell, rent, or trade personal information. Ever. We do not share your information with data brokers or advertisers.

5. Storage, transfer, and retention

Data may be processed and stored on servers located in Canada or the United States by our service providers; where it leaves Canada it may be subject to the laws of that jurisdiction. We retain personal information only as long as needed for the purposes above or as required by law, then delete or anonymize it.

6. Safeguards

We protect personal information with safeguards appropriate to its sensitivity, including encryption in transit (HTTPS), access limitation, and minimal-collection design. No method of transmission or storage is 100% secure; we cannot guarantee absolute security, but we commit to notifying affected individuals and the Office of the Privacy Commissioner of Canada of any breach of security safeguards creating a real risk of significant harm, as PIPEDA requires.

7. Cookies and local storage

The Site uses no advertising cookies and no third-party tracking scripts at this time. Our tools may use your browser's local storage solely to remember your inputs and language preference on your own device. If we add analytics or advertising in future, this Policy and our consent practices will be updated before it happens.

8. Your rights

Under PIPEDA you may: access the personal information we hold about you; request correction of inaccuracies; withdraw consent; and request deletion where retention is no longer required. We respond to written requests within 30 days. If you are unsatisfied with our response, you may complain to the Office of the Privacy Commissioner of Canada (priv.gc.ca).

9. Children

The Site is not directed to individuals under 18, and we do not knowingly collect personal information from minors.

10. Changes and contact

We will post any changes to this Policy here with a new effective date. Material changes will be highlighted on the Site. Questions, access requests, and complaints: contact us via the Site's contact channel, attention Privacy Officer.

Effective date: August 2026.